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HPTA1003-1

Certificate in Hotel Operations Management

Study Method Online
Institution The Career Academy
Recognition IOH, Typsy
Start Date Enrol anytime
The Career Academy
  • Please note this course does NOT qualify for VET FEE-Help or any other government funding
  • $100 saving when you pay upfront. Flexible payment options available from only $25/week

Course overview

Become a smooth operator & manage your own career!

A comprehensive hotel management certificate that encompasses crucial aspects of hospitality management, quality, sales, labour utilisation, materials, maintenance, and financial controls. Use your hospitality management education to explore different forms of in-house service and learn how to deal with customer complaints and staff grievances correctly. Our Certificate in Hotel Operations Management includes sections on fundamental principles of public speaking and communication over the phone and online. Enrol today in a hotel operations management course to join the exciting world of hotel management.

What you'll learn

  • Understand why accommodation charges flex
  • Explore the importance of guest service
  • Gain employment or progress your career with a professional qualification
  • Understand how a hotel operates & learn effective hotel management policies
  • Learn to manage hotel reception, customer service & hotel food services
  • Discover staff management techniques for optimum output
  • Improve hotel management at your current job with better industry knowledge
  • This course is endorsed by the Institute of Hospitality

Recognitions

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

  • 100 hours
  • 6 months access

Course features

  • Gain employment or progress your career with this professional qualification
  • Understand how a hotel operates and learn effective management policies
  • Learn to manage hotel reception, including customer service and communication
  • Learn to manage a variety of hotel food services including room service, bar and restaurant
  • Improve the ratings of your current hotel with new knowledge and deeper insight!

Assessment

  • Multiple choice
  • Short answer
  • Practical assessments

Testimonials

  • The customer service is amazing and I will definitely recommend them to all my friends.
    Surika Nel
  • Have done a course with TCA and now signing up to start my second course. They are very helpful and it’s so easy to sign up.
    Tegan Pemberton

Delivery

100% Online and 24/7 Access

  • Get instant access within 1 business day and start when you’re ready
  • Receive unlimited tutor support via phone and email from experienced professionals

Subjects

Core Modules
HPTG113Scope & Nature of Hotel Management
HPTG119Organisation of the Workplace
HPTG126Staff Management
HPTG106Control Systems in Hotels
HPTG110Front Desk Management
HPTG125Servicing Rooms & general Cleaning
HPTG105Building & Facility Management
HPTG102 Activities Management
HPTG109Food Service in Hotels

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Payment options

Interest-free payment plans available from $29/week

Find out more about the payment options for this course

About The Career Academy

The Career Academy is a leading Australian training provider of industry accredited online courses. Their education driven team are committed to providing exceptional online courses and personal tutor support. The Career Academy offers a range of specialist courses to improve job performance, and their focus is on mentoring, inspiring and supporting people through training so their career or business can reap the rewards. The Career Academy’s course delivery is flexible, so their students can study with minimal disruption to their daily life. They offer flexible payment plans so anyone wanting to learn has the opportunity no matter their circumstances. Many of their tutors are qualified Chartered Accountants and hold a Certificate IV in Training and Assessment.

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